HC Gaming Network
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Welcome to HC Gaming Network Support Center
Here are some guidance you must follow when submitting a ticket(not following these guides can result in a website ban)
Only use this ticket system if your issue is related to the following reason(s):
If you are having issues with donations or anything that has to do with donations.
If you donated and did not receive your rank/perk.
If you gift a rank to a friend.
If reporting a severe glitch/exploit that needs an Operator's attention.
Unacceptable support ticket reason(s):
Anything that is not listed above is unacceptable and will result in a website ban.
Do not submit ban appeals,
click here for the ban appeal section
Do not submit reports here,
click here for the report section
Do not submit complains of you losing items, others not following rules, etc.
If you are having other issues that can be addressed by lower staff member that are not OP, please contact them in game for help.
Ticket sections and proper usage:
Section #1 must be filled in all cases although server selection and image upload options are not required, please fill it to best describe your issue.
Section #2 can be used when you are submitting a ticket regarding a self donation issue, all options are not required but fill the once that suites your case.
Section #3 can be used to request a promotion for a friend if you donated for them in the
To submit a ticket with this website, please
with your Enjin account or
Are you sure you want to close this ticket? If closed, agents may consider this ticket resolved and may not reply back.
Please rate your experience with this support team on this specific issue.
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